Job Description

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Job Title - ServiceNow Enterprise Architect, VP

Location- Pune/Bangalore

Summary

Deutsche India was established in 2005 to support Deutsche Bank's global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action.

When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models.

We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform. With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore), which will support our transformation priorities. ServiceNow is integral to the creation of digital workflows throughout the bank's global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster.

You will be joining the Foundational Platforms team responsible for strategy and development for the core, cross-technology software tool sets of IT Service Management, Asset Management and Risk Management. These products are vital to friction-less processes that are reliant on golden source data, and to enable intelligent use and management of the application/service estate. Foundational Platforms is responsible for driving improvement in the governance processes and exposing the data necessary to capitalize on analytics and automation opportunities.

This Enterprise Architect role is responsible for the banks architecture for the products managed by Foundational Platforms and how they interact within the broader IT ecosystem. This includes ServiceNow, ETL (Extract Transform Load) technologies and several data analytics platforms.

The Architect monitors the internal and external environment to identify and assess threats and opportunities to the platforms, and they initiate capability improvements to address those threats and opportunities.

The responsibilities include:

• Develop architecture descriptions (current-state/future-state architectures and architecture roadmaps) which demonstrate how Foundational Platforms provided capabilities need to change to support the banks' strategic intentions and ensure the buy-in of key stakeholders.
• Produce and promote architecture directives (policies, standards, and practices) to guide sustainable solutions and to enable objective assessment of the alignment of architectures to the bank's strategy
• Direct architecture reviews to ensure alignment to the strategy, balancing benefits, opportunities, costs, and risks
• Build strong relationships with senior stakeholders (internal and external), and facilitate open communication with stakeholders, including significant participation in architecture forums (e.g., architecture governance bodies) to evolve and mature the bank's architecture
• Perform research and development activities to identify best-fit technology solutions to complex technical challenges
• Building partnerships with other Foundational Platforms teams, such as product management and engineering, to understanding business outcomes and align teams to deliver

Your skills and experience

• 10+ years' experience in an Enterprise Architecture role in a large global corporate organization
• 5+ years' experience with the ServiceNow platform in a complex regulated environment
• Experience and qualifications on the following ServiceNow components (CSDM/CMDB, ITOM, ITSM, IRM)
• Ability to work in global virtual teams and in matrix structures
• Engaging presentation style, with the ability to communicate effectively at all levels of the organization
• The Open Group Architecture Framework (TOGAF) certification or equivalent
• Graduate Degree from a university (or equivalent diploma / work experience)

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives.