Job Description

Job Title : ServiceNow Developer

Location : Remote | Hybrid model - Preferred from Noida / Delhi NCR

Experience : 4 - 6 years

Mode : 6 month contract + ext.

Not looking for Admin role we are looking only for Developers

ServiceNow Development:

Design, develop, and maintain custom ServiceNow applications and modules, including ServiceNow

ITSM and CSM

.- ITSM must have and CSM optional

Experience of ServiceNow Now Assist is mandatory - Must have

Knowledge of Open AI Integration with ServiceNow ITSM

Platform Configuration:

Configure and manage ServiceNow modules (

ITSM & CSM

), workflows, UI policies, business rules, and UI actions. - Must

Scripting:

Write and modify scripts in JavaScript (both client and server-side), ServiceNow scripting languages (Business Rules, Script Includes, UI Scripts, etc.), Open AI Integrations to automate processes.

Integration:

Integrate ServiceNow with other systems (e.g., LDAP, Active Directory, third-party applications) using SOAP, REST, and other web services APIs, other ITSM data and Open AI integrations

Troubleshooting and Support:

Provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform, ensuring continuous service availability.

Security and Performance:

Implement best practices to optimize the performance and security of ServiceNow environments. Ensure compliance with security policies and standards.

Documentation:

Develop and maintain technical documentation for custom applications, workflows, and integrations. Provide knowledge transfer to other team members as needed.

Ready to explore and quickly learn new things required at work as mandated by the project requirement

Good-to-have Skills

Proficiency in JavaScript, HTML, CSS, and web technologies. Experience with ServiceNow Studio, AppEngine and other ServiceNow development tools.
Leverage App Engine to build and automate custom applications on the ServiceNow platform.

Experience with ServiceNow Discovery, Service Mapping, and Configuration Management Database
(CMDB).

Expertise in ServiceNow administration, configuration, and platform setup. Understanding of ITIL processes and how they are implemented in ServiceNow. Familiarity with ServiceNow's Update Sets and managing version control.

Responsibilities:

Strong problem-solving and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders. Ability to work independently, manage multiple tasks, and prioritize effectively. Strong attention to detail and commitment to delivering high-quality work. Ability to prioritize and manage multiple tasks and projects simultaneously. Ability to mentor junior consultants or developers. Should take the responsibilities of the task assigned

Prerequisites:

Qualification - B.Tech. (CS/IT)/ MCA

4-6 years' relevant ServiceNow experience

in the IT software industry.
Job Type: Contractual / Temporary
Contract length: 6 months

Pay: ₹130,000.00 - ₹150,000.00 per month

Application Question(s):

Do you have 4+ years of experience in ServiceNow Development ? Do you have 4+ years of experience in ITSM and ITOM ? Do you have experience in ServiceNow Assist ? Do you have knowledge of Open AI Integration with ServiceNow ITSM ? Do you have experience in configure and manage ServiceNow modules (ITSM & CSM), workflows, UI policies, business rules, and UI actions? Do you have experience in Javascript ? Do you have experience in SOAP, REST, and other web services APIs ?
Work Location: In person