Job Description

We are seeking a highly skilled and experienced ServiceNow Developer to join our dynamic team. The ideal candidate will possess a strong background in developing, implementing, and maintaining solutions across ServiceNow's Security Operations (SecOps), IT Service Management (ITSM), and Integrated Risk Management (IRM) modules. This role demands a combination of technical expertise, problem-solving capabilities, and a deep understanding of business processes to optimize our enterprise service delivery and security posture.

Responsibilities:

ServiceNow Platform Development:

? Design, develop, configure, and customize ServiceNow applications and modules, including SecOps, ITSM, and IRM.

? Create and maintain workflows, business rules, client scripts, UI policies, UI actions, and Access Control Lists (ACLs).

? Develop integrations with other enterprise systems using various methods (e.g., REST API, SOAP, JDBC, Mid Server).

? Conduct code reviews, testing, and debugging to ensure high-quality, defect-free solutions.

? Maintain and enhance existing ServiceNow applications and functionalities.

? Stay current with new ServiceNow features, releases, and best practices.

Security Operations (SecOps):

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Implement and configure Security Incident Response (SIR) and Vulnerability Response (VR) modules.

? Develop automation and orchestration for security workflows, covering incident creation, analysis, and remediation.

? Integrate ServiceNow SecOps with security tools such as SIEM, threat intelligence platforms, and vulnerability scanners.

? Customize security dashboards and reporting to deliver actionable insights.

IT Service Management (ITSM):

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Develop and enhance modules including Incident Management, Problem Management, Change Management, Request Management, and Service Catalog.

? Configure and optimize service portals, including custom widgets and pages.

? Improve ITSM processes through automation and workflow enhancements.

? Ensure ITSM solutions align with ITIL best practices.

Integrated Risk Management (IRM):

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Implement and configure modules such as Governance, Risk, and Compliance (GRC), Policy and Compliance Management, and Risk Management.

? Develop custom applications and workflows to support organizational risk assessment, mitigation, and monitoring.

? Integrate IRM with other data sources and systems for comprehensive risk visibility.

? Generate reports and dashboards for risk posture and compliance status.

General Responsibilities:

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Collaborate with business stakeholders, product owners, and other development teams to gather requirements and translate them into technical solutions.

? Provide technical guidance and support to end-users and junior developers.

? Participate in all phases of the software development lifecycle, from analysis and design to deployment and support.

Required Skills & Experience:

? Bachelor's degree in Computer Science, Information Technology, or a related field.

? 4+ years of experience in ServiceNow development and administration.

? Proven expertise in developing and implementing solutions across ServiceNow SecOps, ITSM, and IRM modules.

? Strong proficiency in JavaScript, GlideScript, Jelly, HTML, CSS, and AngularJS.

? Experience with various integration methods (e.g., REST API, SOAP, JDBC).

? Solid understanding of ITIL principles and best practices.

? Excellent problem-solving, analytical, and communication skills.

? Ability to work independently and as part of a team in a fast-paced environment.

Preferred Certifications:

? ServiceNow Certified Application Developer

? ServiceNow Certified System Administrator

? ServiceNow Certified Implementation Specialist - Security Operations

? ServiceNow Certified Implementation Specialist - IT Service Management

ServiceNow Certified Implementation Specialist - Integrated Risk Management

Job Type: Contractual / Temporary
Contract length: 06 months

Pay: ₹524,461.35 - ₹2,003,717.04 per year

Experience:

Total work: 4 years (Required) Integrated Risk Management (IRM): 2 years (Required) Security Operations (SecOps): 2 years (Required)
Work Location: In person