Overall, 7 years of application development out of which 4-5 years of ServiceNow development and implementation experience required.
Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes, Flows ,etc.
Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks.
Service Catalog and Request Workflow Design and Configuration.
Modules & Application implementation and Automated Test Framework knowledge.
Good knowledge on the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB
Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications.
Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, CSS.
Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration.
Work with functional and admin teams to deliver automated workflow solutions in ServiceNow
Facilitate and support the rollout of new application and enhancements in ServiceNow.
Advise functional and admin teams on design, development and overall ServiceNow best practices.
Work with Business Systems Analyst to gather and review requirements.
Experience with ITIL & Scrum methodologies.
Working knowledge of relational database concepts and structure.
Experience with security risks and impact from a development perspective.
Integration experience with SOAP & REST and 3rd party software integrations with ServiceNow.
Collaborate with business, systems, and Technology partners in business analysismeetings to develop business and systems requirements.
Prior experience with the Discovery tool in SNC and strong knowledge of the CMDB and Asset management modules.
Knowledge on Now Assist and Virtual agents.
Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases.
Good knowledge of ITSM , ITAM and Events Management Module.