Job Description

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Job Title: ServiceNow Developer - Product Innovations
Location: Remote (Hyderabad, India)
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NetImpact Strategies is seeking a ServiceNow Developer to support our Product Innovations Team in developing scalable, impactful, and customer-ready ServiceNow solutions. You'll work in a highly collaborative environment, building customized ServiceNow applications, prototypes, and reusable components that shape the future of digital services for U.S. federal clients.
Responsibilities:

• Design, develop, and maintain custom ServiceNow applications and modules aligned with product roadmaps
• Collaborate with Product Owners and UX Designers to translate user stories and feature requests into scalable solutions
• Design and develop applications beyond platform capabilities to meet product requirements including custom components, scripting, workspaces, and UI/UX Elements
• Strong experience in developing high performance and complex applications with workflows, integrations, and customizations beyond ServiceNow platform native capabilities
• Build and enhance scoped applications using best practices, focusing on modularity and reuse
• Contribute to API integrations and automation of business processes
• Maintain strong documentation practices across the development lifecycle
• Participate in Agile development sprints, daily stand-ups, and code reviews
• Proactively identify ways to improve application performance, security, and maintainability
• Conduct unit and integration testing to ensure quality before release
• Mentor junior developers and contribute to internal knowledge sharing

Qualifications:
Required:

• Bachelor's degree, or equivalent experience in a technical discipline
• 57+ years of ServiceNow development experience, with strong experience in application development
• Hands-on experience with JavaScript, Glide APIs, and ServiceNow Studio
• Experience building scoped applications and custom modules within ServiceNow
• Strong understanding of ServiceNow data models, ACLs, and client/server scripting
• Familiarity with Agile/Scrum environments
• Strong written and verbal communication skills
• Ability to work independently and as part of a global product team

Preferred:

• ServiceNow Certified Application Developer
• Experience developing for the ServiceNow Store or customer-facing products
• Experience integrating ServiceNow with external systems using REST/SOAP APIs
• Exposure to CI/CD tools and practices within ServiceNow environments
• Knowledge of UX design principles and experience working with mockups or wireframes
• Experience working in a remote team or across time zones

About Us:
Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019 & 2020!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact .
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").