Job Description

Job Summary:
We are seeking a highly skilled Senior ServiceNow Developer to join our dynamic team. This role will be instrumental in designing, developing, and implementing innovative solutions on the ServiceNow platform, with focus on IT Asset Management (ITAM) and Configuration Management Database (CMDB). The ideal candidate will have a deep understanding of ServiceNow best practices, extensive hands-on development experience, and the ability to drive automation and optimization initiatives.
Key Responsibilities:

• Contribute to the design, development, and implementation of ServiceNow ITAM/CMDB solutions to support business requirements.
• Partner with business leaders, process owners, and IT teams to gather and analyze requirements, ensuring alignment with organizational objectives.
• Conduct workshops and stakeholder interviews to understand pain points, business needs, and areas for automation.
• Develop, configure, and maintain ServiceNow modules, ensuring high performance and scalability.
• Provide technical guidance and mentorship to junior developers and ServiceNow administrators.
• Facilitate User Acceptance Testing (UAT) activities, gathering feedback and ensuring successful deployment.
• Analyze existing business processes and identify opportunities for automation and optimization using ServiceNow capabilities.
• Stay updated on ServiceNow best practices and industry trends, particularly in Health & Safety compliance.
• Act as a bridge between business teams and IT, ensuring seamless communication and alignment of objectives.

Qualifications & Skills:

• 4+ years of experience in ServiceNow development and implementation.
• Certified ServiceNow Administrator (CSA) certification is required.
• ServiceNow Certified Application Developer (CAD) certification is required.
• Certified Implementation Specialist - ITAM/CMDB (preferred).
• ITIL v3 Foundations Certification is a plus.
• Strong experience in hosting and facilitating SCRUM sessions with development teams.
• Proven expertise in ServiceNow ITAM / CMDB.
• Hands-on experience with ServiceNow scripting, workflows, UI policies, business rules, and integrations.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work in a fast-paced environment and manage multiple projects effectively.

Why Join Us?

• Work on cutting-edge ServiceNow projects that drive business transformation.
• Be part of an innovative and collaborative team.
• Opportunities for continuous learning, professional growth, and ServiceNow certifications.
• Competitive salary and benefits package.

Skills Required