Job Description

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling.
We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate will be responsible for designing, developing, configuring, and implementing ServiceNow solutions to meet business needs. You will collaborate with stakeholders to gather requirements, customize the platform, and ensure optimal performance and user experience.
Key Responsibilities:

• Develop and customize ServiceNow applications, modules, and workflows.
• Configure ServiceNow modules such as Incident, Problem, Change, Asset, and Service Catalog.
• Recommend user interface changes to the ServiceNow platform and implement the changes.
• Collaborate with business teams to gather requirements and translate them into technical solutions. Maintain ongoing enhancement list and manage timely delivery of changes.
• Perform system integrations with third-party tools and internal systems.
• Maintain and improve existing ServiceNow instances.
• Troubleshoot and resolve platform issues and bugs.
• Create and maintain technical documentation.
• Stay updated with ServiceNow platform features and best practices.

Qualifications:

• Proven experience as a ServiceNow Developer or Administrator.
• Strong knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs.
• Experience with ServiceNow Studio, Flow Designer, and IntegrationHub.
• Understanding of ITSM processes and best practices.
• Excellent problem-solving and communication skills.
• ServiceNow certifications (e.g., Certified Application Developer) are a plus.

Preferred Skills:

• Experience with scripting and automation.
• Knowledge of CMDB and ITIL processes.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proven experience working in a remote position as part of a global team.

Who we are:
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose -- Shape What Matters For Tomorrow(TM) -- we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us @recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Skills Required