Job Description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Education Desired : Bachelor of Computer Engineering

Travel Percentage : 0%

Service Now Developer - Gurgaon/Bangalore/Pune / Chennai - 3 to 7 yrs

Are you curious, motivated, and forward-thinking? At FIS you\xe2\x80\x99ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.
• Creates and maintains complete documentation relative to the support of application software.
• Provides twenty-four hour support for applications and supporting software.
• Provides consultation to internal users with regard to software capabilities and use.
• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

What you bring:

• Candidate should have 3 to 7 years of experience in MS Dynamic CRM Developer.
• Candidates should have good knowledge on ServiceNow Scripting - Client Scripts, Business rules, Jelly scripts, UI pages and others.
• Working experience with Integrations with third party tools
• Working experience with Service Catalog creation and Maintanence along with workflows
• Good at troubleshooting ServiceNow issues with related to CMDB
• Work experience in development of Service Portal
• Strong knowledge with ITSM process
• Working Knowledge with CSM, HR and other modules within ServiceNow is an additional advantage.
• Facilitating roll out of new applications and modules
• Good Communication Skills
• Willing to work in 2 PM \xe2\x80\x93 11 PM IST shift timing.

Added bonus if you have:

• Knowledge of FIS\xe2\x80\x99 products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization.
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What we offer you :

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team
• A broad range of professional education and personal development possibilities \xe2\x80\x93 FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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