Job Description

Are you a skilled ServiceNow professional with a passion for developing innovative solutions and driving digital transformation? We are on the lookout for an experienced ServiceNow Manager to join our dynamic team. In this role, you will lead the development of custom applications, integrations, and UI/UX enhancements within an Agile Scrum environment. Your expertise in scripting, platform integration, and solution design will play a crucial part in delivering scalable, enterprise-level solutions that optimize user experience and ensure platform security and compliance. If you thrive in collaborative settings and are committed to continuous improvement, we want to hear from you!
Responsibilities:

• Developing custom applications, enhancements, and scoped applications within an Agile Scrum team.
• Scripting using JavaScript, GlideScript, AngularJS, React, and other relevant technologies.
• Collaborating with product owners, platform administrators, and other developers to refine user stories and deliver incremental value.
• Implementing and managing integrations with external systems using REST, SOAP, MID Server, and other integration methods.
• Creating and maintaining technical documentation, including solution designs and development standards.
• Building and optimizing UI/UX components, including service portal widgets and workspace experiences.
• Participating in Agile ceremonies (sprint planning, stand-ups, retrospectives) and contributing to continuous improvement initiatives.
• Ensuring performance optimization, security best practices, and compliance with platform governance policies.

Skills Required:

• Proficient programming skills, strong proficiency in JavaScript and Glide APIs, with deep experience with ServiceNow development across multiple modules.
• Advanced integration expertise and knowledge using REST and SOAP.
• Ability to design scalable, enterprise-level solutions.
• Experience working in Agile/Scrum environments.
• Understanding of UI/UX design principles.

Certifications:

• ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in relevant modules (e.g., ITSM, ITOM, HRSD, SecOps).
• Potentially ServiceNow Certified Technical Architect (CTA) for highly experienced developers.

Benefits:

• Health Insurance, Accident Insurance.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities:

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About us:
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

Skills Required