Job Description

Arthur Lawrence is seeking a Senior Delivery Lead - ServiceNow to oversee end-to-end delivery of complex ServiceNow implementations and transformations. The ideal candidate will possess strong delivery management skills, deep technical expertise across the platform, and hold ServiceNow Architect or Master-level certifications. This role combines program governance, stakeholder management, and solution oversight to ensure successful and scalable outcomes for enterprise clients.
Requirements:

• 10+ years of experience in IT Service Management, with 7+ years in ServiceNow delivery
• Proven experience managing end-to-end implementations across multiple ServiceNow modules
• ServiceNow Certified Architect or Master Architect Certification is mandatory
• Deep knowledge in modules like ITSM, ITOM, CSM, HRSD, SecOps, or GRC
• Strong understanding of platform architecture, integrations, and data strategies
• Excellent leadership, communication, and stakeholder management skills
• Experience working in Agile or hybrid delivery models

About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
Acknowledgements from Industry Peers:

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest. Growing companies of America.
• Named one of the top ten fastest growing businesses in Houston in 2016.
• Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.

Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship
Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
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