Servicenow Csm Developer

Year    Remote, IN, India

Job Description

Hello Connection, we are Hiring for Bellow Position

Position :

ServiceNow CSM Developer



Duration: 6 months

Location: Remote

Timings: Full Time (As per company timings)

Notice Period: (Immediate Joiner - Only)

Experience: 5- 8 Years

Shift : EST Time shift 9.00am - 6.00pmWork Mode : RemoteWork type : Contract Base

About the Role

We are seeking a highly skilled ServiceNow CSM Developer with strong QA experience to join our team on a contract basis. The ideal candidate will have hands-on expertise in implementing and customizing ServiceNow Customer Service Management (CSM) modules, along with solid experience in quality assurance and testing processes.

Key Responsibilities

Design, develop, and implement solutions on the ServiceNow CSM platform.

Configure, customize, and enhance ServiceNow applications to meet business needs.

Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Perform QA activities including test planning, test case development, regression testing, and defect management.

Conduct unit testing, integration testing, and user acceptance testing (UAT) support.

Ensure best practices, coding standards, and performance optimization across ServiceNow solutions.

Troubleshoot issues, provide root cause analysis, and support ongoing enhancements.

Create technical documentation, release notes, and test scripts.

Required Skills & Experience

5+ years of experience as a ServiceNow Developer with a focus on Customer Service Management (CSM).

Proven experience in ServiceNow development (JavaScript, Glide APIs, workflows, integrations).

Strong background in QA/testing methodologies within ServiceNow projects.

Hands-on experience with automated testing tools for ServiceNow (e.g., ATF).

Experience in REST/SOAP integrations and third-party tool integrations.

Solid understanding of ITSM/CSM processes and best practices.

Excellent problem-solving, analytical, and communication skills.

Nice-to-Have Skills

ServiceNow certifications (CSA, CIS-CSM, CAD, or similar).

Familiarity with Agile/Scrum methodologies.

Exposure to other ServiceNow modules (ITSM, ITOM, etc.).

If Interested, Kindly share your resume with sandhya@hr-hyre.com OR contact us @99028 09612.

Job Type: Contractual / Temporary
Contract length: 6 months

Pay: ₹1,200,000.00 - ₹1,400,000.00 per year

Work Location: Remote

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4331699
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, IN, India
  • Education
    Not mentioned
  • Experience
    Year