Job Description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
Your Role
We are seeking a qualified candidate for the position of a Consultant with experience on ServiceNOW specifically on CSM/FSM modules.
In this role you will play a key role in

• Delivery of consulting services to install, configure, and integrate software products from ServiceNow
• Develop custom software solutions as required through scripting and software development and knowledge in IT Operations Management, Service Management, and ITIL foundation is critical.
• Prepare technical documentation as specified in customer contracts and as internally required
• Provide value based assessments and workshops to help the customer maximize business results from ServiceNow software.

Your Profile

• Expertise and/or experience with ServiceNow ITSM is required.
• ServiceNow experience with GRC, CSM and HR products a real plus.
• Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITSM are preferred.
• Expertise with scripting languages such as PERL, JavaScript, Python, and Shell

What you will love about working here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code: 28108
Posted on: Aug 15, 2025
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
Pune, IN
Brand: Capgemini Invent
Professional Community: Strategy & Transformation