Job Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


We are seeking a highly skilled and experienced

ServiceNow Architect

to lead the design, implementation, and optimization of ServiceNow solutions within our organization.


As a key player, you will collaborate with stakeholders to deliver scalable, innovative, and high-performing solutions while ensuring alignment with business objectives and technical best practices.

Responsibilities

Design and maintain the overall architecture of the ServiceNow platform to ensure scalability, performance, and security Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions Lead the implementation of complex ServiceNow applications and integrations with external systems Define and enforce platform governance, including coding standards, development frameworks, and release management processes Evaluate new ServiceNow features and capabilities to recommend enhancements to existing implementations Provide architectural guidance and mentorship to developers and system administrators Participate in agile delivery teams and support DevOps processes and continuous integration pipelines Develop technical documentation including architecture diagrams, data models, and integration patterns

Requirements

11+ years of experience in ServiceNow development, including 4+ years in technical architecture and design Strong understanding of ServiceNow platform architecture and development best practices Hands-on experience with major ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SecOps Proficiency in JavaScript, Glide scripting, UI Policies, Business Rules, ACLs, and Flow Designer Expertise in building Service Portal and UI Builder experiences on the platform Experience with integrations using REST/SOAP APIs, IntegrationHub, and MID Servers Background in AI and GenAI tools on the ServiceNow platform Familiarity with Agile methodologies and DevOps tools like Jenkins and Git Excellent communication, collaboration, and problem-solving skills

We offer

Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: + Health benefits
+ Retirement benefits
+ Paid time off
+ Flexible benefits
* Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)