8+ years enterprise software architecture; 5+ years ServiceNow; 3+ years AI/ML
Key Responsibilities:
Architect AI/ML solutions using ServiceNow Predictive Intelligence, Now Assist, and external platforms.
Collaborate with SMEs to define use cases and business outcomes.
Develop AI/ML roadmaps and ensure ethical AI practices.
Mentor development teams and lead platform integrations.
Optimize core ServiceNow modules (ITSM, ITOM, HRSD) with AI functionality.
Skills & Qualifications:
Proficiency with ML frameworks (TensorFlow, PyTorch), cloud AI services (AWS SageMaker, Azure ML).
ServiceNow scripting, integrations, and CSDM knowledge.
CTA certification or equivalent preferred.
Strong communication and leadership skills.
Job Types: Full-time, Contractual / Temporary
Contract length: 12 months
Work Location: Remote
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