Job Summary: SME is responsible for designing, implementing, and governing the
organization's Integrated Risk Management capabilities on the
ServiceNow platform. This role ensures that enterprise risks,
controls, compliance requirements, and issues are effectively
captured, assessed, mo nitored, and remediated using out - of - the -
box IRM applications. The SME works closely with security,
compliance, audit, and business stakeholders to define governance
frameworks, configure IRM modules, establish risk taxonomies, and
ensure adherence to regu latory and organizational standards. The
position also includes driving best practices, maintaining IRM data
quality, supporting audits, and enabling end - to - end visibility of risk
and compliance posture across the enterprise.
Key Responsibilities: o Define, maintain, and enforce ServiceNow IRM governance
framework, policies, and standards.
Design, configure, and implement core IRM modules: Risk
Management, Policy & Compliance, Control Management,
and Issue Management.
Develop and maintain enterprise risk taxonomy, risk
statements, controls, and compliance requirements.
Configure OOB assessment templates, control testing
workflows, indicators (KRIs), and automated evidence
collection.
Ensure IRM processes align with regulatory standards (ISO,
SOC2, NIST), audit requirements, and internal governance
policies.
Integrate risk, controls, and compliance items with relevant
CMDB classes and business services for end - to - end
traceability.
Drive process improvements in risk identification,
assessment, mitigation, and monitoring.
Collaborate with security, audit, compliance, privacy, and
business teams to capture IRM requirements and ensure
alignment.
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