Job Description

Position: Service Technician

Exp.: Fresher-2yrs

Job Responsibilities:

? Using various strategies and tools to provide effective solutions to customers' concerns.

? Communicating with clients, engineers, and other technicians to ensure that services are

delivered effectively.

? Promptly following up on service requests and providing customer feedback.

? Monitoring equipment and machinery performance and developing preventative

maintenance measures.

? Conducting quality assurance and safety checks on all equipment.

? Delivering demonstrations to ensure that customers are educated on safe and effective

equipment use.

? Providing recommendations about new features and product improvements.

? Monitoring inventory and reordering materials when needed.

? Conducting research and attending workshops to remain abreast of industry

developments.

? Writing reports and presenting findings to Managers and Supervisors on a regular basis.

? Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and

Electronics to gain competency in designing multi-disciplinary technologies

Job Requirements:

? A degree in ITI or similar.

? A relevant certificate or license is advantageous.

? A valid driver's license and willingness to travel.

? Excellent active listening and customer service skills.

? The ability to deal with multiple requests without being overwhelmed.

? The ability to remain professional under pressure.

? Superb work ethic and a growth mind set.

? Knowledge of MS Office.

? Intermediate English speaking.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?23,000.00 per month

Benefits:

Paid sick time Paid time off
Work Location: In person