Plan and attend all service calls within a stipulated time frame, ensuring timely response and technical support for PLC and electrical control issues.
Prepare visit reports for each service call, securing customer acknowledgement post-service completion for transparency and quality assurance.
Maintain accurate records, including customer-specific machine history cards, to support maintenance tracking and future troubleshooting.?
Promote Annual Maintenance Contracts (AMC) and recommend upgrades for older machines to extend life cycle and functionality.
Prepare and present periodic service reports for discussion with the manager, focusing on service trends, recurring issues, and improvement opportunities related to PLC and controls.
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund
Work Location: In person
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