. The ideal candidate will be responsible for handling product replacements, managing complaints from customers and dealers, ensuring availability of spare parts, and responding to both technical and non-technical queries related to ventilation products.
Key Responsibilities:
Handle
product replacements
and service-related issues.
Manage complaints from customers and channel partners (dealers/distributors).
Monitor and coordinate the
requirement and dispatch of spare parts
Address and resolve technical and non-technical queries related to ventilation products.
Maintain responsibility for service backup material
Coordinate with internal teams to ensure timely service delivery
Proficient in MS Excel, Word.
Job Summary
Astberg Ventilation Pvt Ltd is looking for a
male candidate
to join our team as a
Service Support Executive
. The ideal candidate will be responsible for handling product replacements, managing complaints from customers and dealers, ensuring availability of spare parts, and responding to both technical and non-technical queries related to ventilation products.
Key Responsibilities:
Handle
product replacements
and service-related issues.
Manage complaints from customers and channel partners (dealers/distributors).
Monitor and coordinate the
requirement and dispatch of spare parts
Address and resolve technical and non-technical queries related to ventilation products.
Maintain responsibility for service backup material
Coordinate with internal teams to ensure timely service delivery
Proficient in MS Excel, Word.
Qualifications and Skills:
Diploma / B.Tech / ITI in Electronics, Electrical, or Mechanical Engineering (with good understanding of electrical/electronic systems).
Experience: 1-2 years of experience in a technical support/service coordination role, preferably in an electronics company.
Job Summary
Astberg Ventilation Pvt Ltd is looking for a
male candidate
to join our team as a
Service Support Executive
. The ideal candidate will be responsible for handling product replacements, managing complaints from customers and dealers, ensuring availability of spare parts, and responding to both technical and non-technical queries related to ventilation products.
Key Responsibilities:
Handle
product replacements
and service-related issues.
Manage complaints from customers and channel partners (dealers/distributors).
Monitor and coordinate the
requirement and dispatch of spare parts
Address and resolve technical and non-technical queries related to ventilation products.
Maintain responsibility for service backup material
Coordinate with internal teams to ensure timely service delivery
Proficient in MS Excel, Word.
Qualifications and Skills:
Diploma / B.Tech / ITI in Electronics
, Electrical, or Mechanical Engineering (with good understanding of electrical/electronic systems).
Experience:
1-2 years of experience in a technical support/service coordination role, preferably in an electronics company.
Job Types: Full-time, Permanent
Shift:
Day shift
Work Location: In person
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