to lead and manage daily pest control operations in Bangalore. This role is responsible for supervising field technicians, ensuring high-quality service delivery, handling client escalations, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, excellent communication, and hands-on experience in the pest control industry.
Key ResponsibilitiesOperational & Service Management
Supervise daily pest control service operations across assigned routes.
Plan, allocate, and monitor technician schedules to ensure timely service delivery.
Conduct regular field visits to check service quality and ensure compliance with company standards.
Handle customer escalations, inspect sites when required, and provide effective solutions.
Ensure proper documentation of service reports, chemicals used, and customer feedback.
Monitor inventory of chemicals, equipment, and PPE; coordinate replenishment when necessary.
Team Leadership
Manage and guide a team of pest control technicians.
Conduct training for technicians on safety, service quality, and updated treatment methods.
Monitor performance, ensure discipline, and resolve operational issues.
Maintain a positive, productive work environment with strong teamwork.
Compliance & Safety
Ensure technicians follow all safety protocols, including chemical handling and equipment usage.
Conduct regular audits of tools, equipment, and PPE.
Ensure all statutory compliance related to pest control services is maintained.
Reporting & Coordination
Prepare daily, weekly, and monthly reports for management review.
Coordinate closely with the operations team for service planning, material allocation, and client coordination.
Support in generating additional business opportunities through upselling or cross-selling services during site visits.
Requirements
Minimum 1-5 years of experience in pest control operations or service supervision.
Strong knowledge of pest control treatments, chemicals, and safety practices.
Must have a valid driver's license and a personal vehicle (2-wheeler).
Ability to lead and manage field staff effectively.
Good communication skills in Kannada, English, and Hindi (preferred).
Ability to work independently, handle pressure, and manage multiple sites.
Basic computer skills for reporting and documentation.
Email Resume : shruthi@velcare.in
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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