We are looking for enthusiastic and customer-oriented Service Staff to join our team at Brewdog Gurgaon. The ideal candidate will provide outstanding service to our guests, ensuring a memorable experience while promoting our craft beers and food offerings.
Key Responsibilities:
- Greet and welcome guests upon arrival and provide them with menus and information about our offerings.
- Take food and beverage orders accurately and ensure timely delivery to tables.
- Provide recommendations and answer questions about our beers, food menu, and specials.
- Maintain cleanliness and organization of tables and the service area.
- Process payments and handle cash and credit transactions accurately.
- Collaborate with kitchen staff to ensure smooth service and timely order fulfillment.
- Address guest inquiries, concerns, and complaints in a professional manner.
- Uphold Brew dog's standards of service and ensure a positive dining experience for all guests.
- Participate in training sessions and stay updated on new menu items and promotions.
Qualifications:
- Previous experience in a customer service or hospitality role preferred.
- Knowledge of craft beers and food pairings is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong attention to detail and a customer-centric approach.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary and tips.
- Employee discounts on food and beverages.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment with a passionate team.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Work Location: In person
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