Job Description

Work Schedule Standard (Mon-Fri)
Environmental Conditions Office

About the company
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD
Role Overview
Lead and manage all Service Sales activities for India, accountable for delivering revenue, profit, service bookings, and commercial excellence across the division. Drive business development, increase wallet share, and build long-term customer loyalty through superior service delivery. Align policies, processes, and service guidelines with the India Service Strategy, ensuring consistency and harmonization across the business.
Key Responsibilities

• Manage, organize, and direct all Service Sales activities to achieve defined targets in revenue, profit, bookings, and customer satisfaction.
• Develop and execute growth strategies focused on business development, key account management, and increasing wallet share.
• Drive commercial excellence and harmonization of business practices across service and sales teams.
• Partner with commercial, service, and cross-functional leaders to strengthen stakeholder collaboration and ensure consistent execution.

• Improve account profitability through productivity, process excellence, and Lean/AI-driven initiatives.

• Lead, coach, and develop a high-performance service sales team; foster a growth-oriented business environment.

• Represent Services in customer forums, trade shows, and industry events.

REQUIREMENTS:

• Bachelor's degree in Engineering or equivalent.
• Proven leadership in Service Sales, Business Development, and Key Account Management.
• Demonstrated success in driving revenue, profitability, and customer loyalty.
• Strong experience in stakeholder and commercial team management within a matrix setup.
• Exposure to digital transformation, AI-driven projects, and Lean Six Sigma preferred.

• Excellent communication, negotiation, and presentation skills.
• Ability to travel extensively.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Skills Required