Job Description

Job Responsibilities:

Provide back office support to Service Sales Engineers with the following Task Preparing Service Quotation, AMC proposals with predefined formats Monitor Service Sales Enquiry on daily basis and maintain the records & follow ups. Service Order processing eg. Customer creation in system, credit approvals, Service Sales Report for job(transfer sheet) and submit to Service Coordinator for execution. Updating service enquiry & quotation records and updating on CRM against all Service Sales Engineers Maintaining enquiry, quotation, order status reports and updating on daily basis and reporting to management as required. Submit monthly KPI of enquiry response time( enquiry to quotation) Follow up for renewals of maintenance contracts directly with customers. Follow up of payments if necessary
Job Requirements:Experience & Knowledge:

Should have good multitasking skills as coordinator. Excellent MS office ( Excel, Word & PPT) is required to carry out the job Good English writing skills( proposal making) to make comprehensive offers Technical Background
Preferred:

Similar field with 2 to 5 years' experience is an advantage
KPI's

Daily Updates of Sales Quotes Weekly updates of Sales Engineer - Activity , Quotes and Orders Update of Database of Service business
Competencies:

HVAC Service business back ground Good in MS Excel, Word & Power Point Good verbal and written communication skill in English Good inter-personal skills Good team player Analytical skills
Job Type: Full-time

Pay: From ?15,000.00 per month

Work Location: In person