Job Description

JOB DESCRIPTION

Job Title

SRT / SRA

Department / Function

Cinema Operations

Job Type

Trainee

Location

Wave Cinema, Meerut.

Reporting Manager

SSRE

Job Profile

Responsible for the efficient day-to-day activities of all cinema activities as per the instruction of SSRE/SRE Should be proactive and highly energetic and fulfil all the responsibilities with complete dedication.

Should be able to handle the customer queries and tackle situations smoothly.

Duties & Responsibilities

Handling the Counters :-

Should be responsible for handling the customer at the food counter and the Cinema Counter. Should be responsible to generate the movie tickets on the Ticket counter and deliver food items at the Food counter.

Handling Box Office:

Make sure all required items available for smooth operation. Inform his team about special booking or corporate booking .Collects information from SSRE/SRA Routinely check of uniform standard of SRA/SRT.

Concession:-

Proper service of food items; Maintain record of the sale; Routinely check the machines (equipment).

Other activities

:-

Give complete and clear information with the ticket about the Audi no. and floor Maintain neat, tidy, well organized, well stocked items for operation. Handle special request e.g. Refund, enquiry pleasantly and courteously. Prepare the counter well before entry and intervals for maximum efficiency. Tries to upgrade the sale, sell combos, special promotion. Is always visible and available to assist customer needs. Help customer even when customer has not directly approached him, comes up with new ideas that help improve profits or customer service. Maintain high level of grooming standard. Take on the responsibility of team performance and handling any contingencies in the absence of AM/SSRE. Is a role model in terms of his performance, personality and taking initiative?

Experience & Skills

Qualification

10th /12th Passed

Over all Experience

Fresher / 06 Months of Experience

Type of industry

Essential Experience

Good in Customer Handling.

Technical Skills

Generic skills

Good communication and presentation skills; Age should be in between 18 - 25 years only.

Job Type: Full-time

Pay: ?12,000.00 - ?14,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Provident Fund
Schedule:

Day shift Night shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person