Job Description

Service Portfolio Lead Demand Manager
Requirements
Overall 4+ Years of experience in Service Portfolio / Demand
Management Process
? Should manages a portfolio of services, focusing on demand
generation, strategic planning, and performance management
? Develop and execute service portfolio strategies, aligning with
overall business objective
? Identify and pursue new opportunities to generate demand for
services, working closely with Internal stakeholder and customer.
? Analyze and optimize the service portfolio, evaluating
performance, identifying areas for improvement, and prioritizing
initiatives.
? Build and maintain strong relationships with internal and external
stakeholders, ensuring alignment and support for service
initiatives.
? Track key performance indicators (KPIs), analyze data, and report
on service performance, providing insights for improvement.
? Work effectively with cross-functional teams, tower leads and other
stakeholders
? Familiarity with ITIL or similar service management frameworks.
? Experience in managing projects, programs, and service
initiatives.

Skills Required