Job Description

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Service Portal Developer

============================

Publication Date: Sep 16, 2025
Ref. No: 536835
Location:
Pune, IN

Who we are.

We are a team of passionate experts with a clear ambition: applying digital technology to

advance what matters

for our clients and society.

Together we create

reliable and responsive digital foundations

for the world's businesses, institutions, and communities.

Learn more on

Advancing what matters

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. EUR 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.





The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

ServiceNow Developer - Service Portal & Catalog Development

Location: Pune / Mumbai / Bangalore / Chennai

Experience Level:

3-6 years

Technology & Processes:

ServiceNow Platform, Development, Scripting, Workflows, SCRUM

About the Role:

We are looking for a skilled and proactive

ServiceNow Developer

to join our

Service Portal & Catalog Development Team

. In this role, you will be responsible for building, enhancing, and maintaining ServiceNow Catalog Items, Portals, and related integrations.



Your work will directly impact user experience, request fulfilment processes, and automation across the enterprise. The ideal candidate has hands-on experience in developing catalog items, portal enhancements, scripting, and data integration, along with a solid grasp of ServiceNow's core modules.

Key Responsibilities:

Catalog Development & Management

Design, develop, and maintain

Catalog Items (CITEMs)

including: + Creation, modification, deletion + Access management, visibility rules, approval workflows
Manage

catalog categories

, bundles, and content items. Develop

custom modules within CITEMs

(e.g., catalog validator, multi-transaction modules, bulk mapping utilities). Configure and maintain

variable mappings

, including inbound data integration with interfaces.

Service Portal & User Experience

Enhance the

Service Portal

with custom widgets, content items, and category updates. Make

UI/UX improvements

using HTML, CSS, JavaScript, and AngularJS (used in widgets). Apply

interface formatters

, SOAP message functions, and XML transformations. Work with

triggers and events

to send/receive data from external systems via integration.

Scripting & Debugging

Write and debug

script includes

,

client scripts

, and

item scripts

to support complex catalog logic. Maintain and enhance

Transform Maps

, field maps, and basic data transformation logic. Support

CMDB-related scripts

in connection with catalog items.

Required Skills & Experience:

3-6 years of experience in ServiceNow development. Hands-on experience in

Service Catalog

and

Service Portal

development. Proficient in

JavaScript

,

Glide API

, and

ServiceNow scripting

. Experience with

Transform Maps

,

SOAP/REST integrations

, and

XML data handling

. Solid understanding of

ITSM processes

and workflows. Experience in debugging and enhancing UI elements (widgets, forms, business rules). Agile development exposure and use of tools like JIRA or similar.

Why Join Us?

Be part of a specialized team driving portal innovation for a global enterprise Work on impactful projects that enhance end-user experience and IT automation Collaborate in a fast-paced, Agile environment Opportunity to grow into senior technical or architect roles

Learn more about us

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.



Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here