Job Description

Key Responsibilities

Service Scheduling & Coordination

: Plan and schedule service activities, ensuring technicians and resources are allocated efficiently.

Customer Support

: Act as a liaison between customers and service teams, handling inquiries, complaints, and service requests.

Inventory & Parts Planning

: Collaborate with inventory coordinators to ensure availability of spare parts and tools needed for service tasks.

Forecasting & Demand Planning

: Work with sales and marketing to develop mid- and long-term service volume forecasts.

Project Management

: Manage service-related projects, including new product introductions and process improvements.

Compliance & Documentation

: Ensure service operations comply with industry standards and maintain accurate records in ERP systems like SAP or JD Edwards.

Reporting & Analysis

: Generate performance reports, analyze service metrics, and recommend improvements.
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person