Profiles - Service Executive / Parts Executive ( Back Office )
Locations - Udaipur , Rajsamand ( Local Candidates Preferred )
:
To support the Service & Parts Department in managing documentation, coordination, and reporting related to service operations, ensuring smooth workflow between workshop, field service, and customer service teams.
Role:
Handle customer inquiries and escalate unresolved issues to the Service Manager.
Communicate with field engineers and technicians for service updates and parts requirements.
Enter service-related data in Dealer Management System (DMS) / ERP software.
Maintain Parts Availability as per requirment.
Assist in organizing service camps, AMC tracking, and customer service reminders.
Qualifications & Experience:
Graduate/ Diploma / B.Tech in Mechanical / Automobile Engineering (preferred).
Having good command over Excel /SAP/ DMS & Mail Drafting.
1-2 years of experience in service back-office / coordination role in construction equipment or automotive industry ( Freshers Can Also Apply)
Experience with OEM dealer operations (Tata Hitachi , Volvo, CAT, Komatsu, Hyundai, etc.) will be an advantage.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Internet reimbursement
Leave encashment
Provident Fund
Experience:
Service Executive / Operations : 2 years (Required)
Parts Coordinator/ Operations : 2 years (Required)
Location:
Udaipur, Rajasthan (Required)
Work Location: In person
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