Job Description

Job Summary:

We are seeking a reliable and organized

Service Operations Assistant (Air Conditioning)

to support our daily service activities. This role involves assisting technicians, coordinating service requests, maintaining inventory, and ensuring smooth operations at the AC service center.

Key Responsibilities:

Assist service technicians with repair, maintenance, and installation of air conditioning units. Manage service documentation including job cards, service logs, and status updates. Communicate with customers for scheduling, job updates, and feedback. Track and manage stock of spare parts, tools, and equipment. Coordinate with vendors/suppliers for timely availability of spare parts. Assist in preparing service reports and basic billing documents. Handle minor administrative tasks and support front-desk service inquiries. Talk to multiple customers, dealers, and technicians daily over phone calls to coordinate service requests, confirm appointments, and resolve issues.

Requirements:

Minimum qualification: 10th pass / 12th pass preferred. Basic understanding of AC systems or willingness to learn. Good communication skills in Gujarati and/or English. Basic knowledge of MS Excel, WhatsApp, and email is a plus. Punctual, responsible, and able to work in a team environment.

Preferred Experience:

Prior experience in an AC or electronics service center is a plus but not required.
Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Schedule:

Day shift
Work Location: In person