Must have a full understanding of how to build Catalog items, Record producers, Order Guides to ensure efficiency within the system Must have the ability to Understand the use of forms, carts, approvals to ensure clean simple Catalog items an end user can create and submit Integrations (Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, and REST)) ServiceNow Architecture Service Portal Configuration Data loads /transform maps Delivery of technical documentation Deployment via update sets and unit testing Expertise in multiple ServiceNow Applications
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