Job Description

1. Collaborate with cross-functional stakeholders to analyse business needs and translate them into robust ServiceNow workflows, integrations, and automations.
2. Leverage ServiceNow's full capabilities to design and build scalable solutions.
3. Configure and customise core ServiceNow modules, including ITSM, CSM, and CMDB, ensuring best practices and optimal performance.
4. Develop and manage forms, UI policies, business rules, and notifications to enhance user experience.
5. Proficient in server-side scripting (Business Rules, Script Includes etc) and client-side scripting (Client Scripts, UI Actions, UI Pages etc) using GlideAjax.
6. Have basic knowledge of REST API architecture for integrating ServiceNow with third-party systems.
7. Work with Flow Designer and Integration Hub to develop automated workflows and seamless data integrations.
8. Identify, analyse, and resolve technical issues proactively.
9. Provide ongoing support and maintenance for the ServiceNow platform to ensure stability and reliability.
10. Develop and customise reports, dashboards, and performance analytics within ServiceNow to support business requirements.
11. Follow best practices in ServiceNow development, ensuring secure and high-quality code.
12. Conduct code reviews and incorporate automated testing where applicable.
13. Stay up to date with the latest ServiceNow releases, features, and industry trends.
14. Share knowledge within the team to foster best practices and continual platform optimisation.
15. Maintain comprehensive technical documentation, including workflows, integrations, and configuration changes, ensuring clear communication across teams
Required Knowledge, Skills, and Abilities

• ITSM
• Itom

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About Bloom Consulting Services
We are Bloom Consulting Services, Bloom is one of the Leading Recruitment firm based in Bangalore, Karnataka, India. We are associated with Major IT Companies in Domestic & Overseas as Business partners and providing manpower as per their requirements.

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