Job Description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Responsibilities:

Administer and maintain the ServiceNow platform, ensuring optimal performance and reliability.*
Configure and customize ITSM, CSM, and CMDB modules to meet business requirements.*
Manage user roles, access controls, and data integrity.*
Collaborate with stakeholders to gather requirements and implement solutions.*
Develop and maintain workflows, business rules, UI policies, and client scripts.*
Monitor system performance and troubleshoot issues.*
Support upgrades and new module implementations.*
Provide training and documentation for end users.*

Required Skills:

Bachelor's Degree or higher from an accredited university*
Minimum of five (5) combined years direct experience with support of ServiceNow as a ServiceNow Administrator (preferably in a healthcare setting)*
ServiceNow Certified System Administrator.*
Strong expertise in ITSM, CSM, and CMDB modules.*
Experience with ServiceNow configuration and customization.*
Familiarity with ServiceNow best practices and governance.*
Excellent problem-solving and communication skills.*
Ability to quickly learn and apply new tools and technology*
Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment.*


Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.


Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of

@solventum.com

. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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