Job Description

Females Only Need to follow company defined standard and procedures while answering calls and delivery messages Follow up customers for service initiation ,offer appointments for service Maintain and communicate service appointments for the next day , to relevant role orders Handle customer queries ,escalate concerns to relevant role holders and ensure that they are closed on time Prepare service marketing plan and design new initiatives ,conduct activities as per requirement and RE guidelines /norms Pitch VAS to customers over the phone Design relevant campaigns with customer Relationship Manager and Works Manager to increase workshop revenue Analyze the lost cases of workshop and prepare action plan with CRM ,GM Service Update details of lost customers in DMS in case of incorrect in DMS in case of incorrect contact details Carry out customers in case of incorrect acquisition as per plan Meet lost customers if needed to carry out customer acquisition plan
Job Types: Full-time, Permanent

Pay: From ?12,000.00 per month

Work Location: In person