Job Description

Contact: 8248603617

Job Title:

Service Manager - Car Showroom

Location:

Chennai - Guindy, Madipakkam, Bharani, Guduvanchery

Experience:

Minimum 5 years

Key Responsibilities

Oversee daily service department operations, including job scheduling, workflow planning, and productivity Lead, guide, and supervise service advisors, technicians, and support staff Ensure timely, high-quality vehicle servicing, repairs, and maintenance Drive service revenue, profitability, and customer satisfaction targets Handle customer concerns and complaints to ensure a superior service experience Manage workshop tools, equipment, and spare parts inventory Ensure compliance with OEM standards, safety norms, and company policies Train, mentor, and evaluate team performance Monitor key performance indicators such as TAT, repeat repairs, and first-time fix rate Coordinate effectively with sales and spare parts teams for smooth operations

Key Requirements

Diploma or Bachelor's degree in Mechanical / Automobile Engineering or a related field Minimum 5 years of experience in automotive service operations, including at least 2 years in a leadership role Strong understanding of workshop management, diagnostics, and service processes Excellent leadership, communication, and customer-handling skill
Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Provident Fund
Work Location: In person