to lead and oversee our service operations at the Chittorgarh branch. The role requires ensuring customer satisfaction, maintaining service quality, guiding the service team, and achieving business objectives.
Key Responsibilities:
Manage daily operations of the service department.
Supervise and mentor service advisors, technicians, and support staff.
Ensure adherence to quality standards and timely service delivery.
Handle escalated customer concerns with professionalism.
Achieve departmental targets (productivity, profitability, CSI).
Required Qualifications & Skills:
Graduate/Diploma in Mechanical/Automobile Engineering.
7-10 years of experience in service operations, preferably in the automobile sector.
Strong leadership, communication, and problem-solving skills.
Hands-on knowledge of service systems, processes, and customer handling.
Job Type: Full-time
Pay: ₹35,000.00 - ₹60,000.00 per month
Benefits:
Leave encashment
Life insurance
Paid time off
Provident Fund
Work Location: In person
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