Oversee and guide all activities of the Service team.
Coordinate SLA creations. (through Interaction with the business team).
Ensure team follows best practices and maintain service level agreements.
Monitors department issues and client complaints.
Develop problem management and service improvement plans.
Ensure customer/business, client, support, technical parties are represented in the definition and evolution of services.
Offer customer service.
Maintain customer relationships
Interested candidates can send your resume to
careers@sshyundai.in
or contact
9539682052
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?40,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund
Schedule: