Job Description

Position: Service Manager - Medical Devices

Location: Navi Mumbai

Salary: 7 - 8 LPA

Qualification: B.Tech (Biomedical, Electronics)

Experience: 3 - 6 years of experience in medical device service

:

? Schedule, plan, and oversee preventive maintenance of installed medical devices at hospitals

? Troubleshoot technical issues and ensure timely resolution to minimize equipment downtime

? Coordinate closely with hospital biomedical engineers, clinicians, and administrators

? Recruit, train, and manage field service technicians to deliver high-quality service

? Ensure all service activities comply with ISO 13485 and applicable regulatory standards

? Build strong customer relationships and ensure high service satisfaction

? Share structured feedback with R&D teams on recurring service issues to support product improvement

? Maintain accurate service records, documentation, and service KPI reports

Job Type: Full-time

Pay: ₹60,000.00 - ₹65,000.00 per month

Benefits:

Provident Fund
Experience:

Total Work: 6 years (Preferred) Medical Devices Service & Support: 4 years (Preferred)
Work Location: In person