Job Description

Oversee daily service workshop operations Ensure timely job card opening, repair execution, and vehicle delivery Monitor productivity, efficiency, and turnaround time (TAT) Ensure adherence to OEM / company service standards Handle escalated customer complaints and critical cases Ensure proper explanation of repairs, estimates, and billing Monitor Customer Satisfaction Index (CSI) and implement improvements Build long-term customer relationships and repeat business Achieve service revenue targets (labor, parts, value-added services) Control warranty leakages and rework costs Monitor discounts, approvals, and service profitability Ensure accurate billing and proper cost allocation Coordinate with Parts department for availability of fast-moving parts Avoid vehicle idle time due to parts non-availability Monitor usage of consumables and special tools
Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person