Service Manager (commercial Vehicles)

Year    Nadiad, Gujarat, India
Tirth Hygiene Technology Pvt Ltd
2 Current Jobs Openings
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Job Description


Job description Responsibilities for Service Supervisor (Maintenance, Repair and Service of Road Sweeper Machines PAN India) Will be heading a team of field service technicians PAN India from our Head Office/Plant in Nadiad, Gujarat. Delegating Repair, Maintenance and Service task of Road Sweeping Machines PAN India (For Both Ride-On and Truck Sweeper Machines). Hires, Trains, motivates and monitors the performance of service department staff. Handles customer complaints as per TAT and according to brand guidelines. Maintains high-quality services and minimizes repeat complaints for the same concern. Conducts periodic spot checks of completed jobs for thoroughness and quality.

  • Maintaining end to end service cycle.
Managing and controlling cost. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new service orders, and tracking inventory.
  • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
  • Monitors field technicians\' daily productivity reports and corresponding payroll records.
Keeping track of service and inventory records. Prepares and administers an annual, quarterly, and monthly operating budget for the service department. Maintaining strong relationships with spares manufacturers, dealers, and Sales Representatives. Forecasting goals and objectives for the department. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company\'s adherence to these regulations, and remaining current on the industry\'s standards and new innovations, materials, tools, and processes. Maintains a safe work environment. Skills: Excellent leadership, communication, customer and supervisory skills. Strong industry knowledge and familiarity with customer service standards and processes. Budget tracking. Ability to handle stress to operate under TAT deadlines. Qualifications for Service Supervisor:
Bachelor of Engineering or Diploma in Automobile / Mechanical Engineering and Management degree / certification Candidate with an automobile service background will be preferred. Communication Skills (Written and verbal) and Computer Skills. Willing to relocate to Nadiad, Gujarat. Job Types: Full-time, Regular / Permanent Salary: 9450,000.00 - 9500,000.00 per year Benefits:
  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Provident Fund
Schedule:
  • Day shift
COVID-19 considerations:
Yes Ability to commute/relocate:
  • Nadiad, Nadiad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 1 year (Preferred)
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Job Detail

  • Job Id
    JD2983759
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nadiad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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