Supervise daily body shop operations including denting, painting, accident repairs, and insurance claim processes.
Plan, allocate, and monitor job cards to ensure timely delivery of vehicles.
Maintain workshop capacity utilization and productivity levels.
Quality & Compliance
Ensure repairs are carried out as per OEM guidelines and quality standards.
Conduct regular quality checks on completed jobs before delivery.
Maintain compliance with safety, environmental, and statutory regulations.
Customer Service & Insurance Coordination
Interact with customers to understand concerns, provide repair estimates, and explain work carried out.
Liaise with insurance surveyors/companies for approvals and claim settlement.
Ensure timely delivery and high customer satisfaction scores.
Team Leadership & Training
Lead, guide, and motivate body shop advisors, technicians, painters, and support staff.
Conduct regular training sessions on repair techniques, safety, and customer handling.
Monitor performance and drive productivity improvements.
Financial & Business Performance
Monitor revenue, cost control, and profitability of the body shop.
Prepare budgets, estimates, and monthly performance reports.
Drive upselling of body shop services, accessories, and value-added services.
Inventory & Vendor Management
Coordinate with parts department for availability of spares and consumables.
Maintain stock levels of paints, consumables, and tools.
Ensure cost-effective procurement and usage of materials.
Key Skills & Competencies:
Strong technical knowledge of accident repairs, denting, and painting.
Good understanding of insurance processes and claim handling.
Leadership, team management, and customer handling skills.
Ability to manage costs, productivity, and profitability.
Effective communication and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Provident Fund
Work Location: In person
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