Profile - Service Manager (Construction Equipment Industry)
Location: Bharatpur, Rajasthan
Industry: Earthmoving & Heavy Construction Equipment
Key Responsibilities:
Manage day-to-day service operations for Earthmoving and Construction Equipment.
Handle customer service issues with professionalism and timely resolution.
Coordinate with technicians and service teams for efficient service delivery.
Ensure high levels of customer satisfaction and retention.
Monitor equipment performance and plan preventive maintenance.
Maintain service records, reports, and warranty documentation.
Provide technical support and training to the service team.
Role Requires :
Experience: 5-10 years in Service Management of Earthmovers / Heavy Construction Equipment.
Education : B-tech/Diploma in Mechanical / Electrical / Automobile Engineering
Strong knowledge of brands like JCB, CAT, Komatsu, Volvo, etc.
Excellent customer handling and problem-solving skills.
Strong team management and leadership qualities.
Preferred candidates from local territory (Bharatpur or nearby).
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Internet reimbursement
Leave encashment
Provident Fund
Application Question(s):
Are you having experience in Earthmover & Construction Equipment Industry , Heavy Commercial vehicle Service
Experience:
Service Manager: 6 years (Required)
Willingness to travel:
75% (Required)
Work Location: In person
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