Job Description

Position:

Service Manager

Industry:

Automobile (4-Wheeler Division)

Location:

Barddhaman

Company:

Futureperfect Jobs

Job Summary:

We are looking for an experienced and motivated

Service Manager

to lead our 4-wheeler service operations. The ideal candidate should have strong technical knowledge, excellent leadership skills, and prior experience managing a team in an automobile workshop or dealership environment.

Key Responsibilities:

Manage day-to-day operations of the service department. Ensure high levels of customer satisfaction through timely and quality service. Supervise service advisors, technicians, and support staff for smooth workflow. Monitor workshop productivity, job card flow, and service turnaround time (TAT). Handle warranty claims, goodwill requests, and manufacturer policies effectively. Implement service standards, process improvements, and team training. Coordinate with OEMs for technical updates, audits, and customer feedback. Manage service targets, cost control, and profitability. Ensure adherence to safety, compliance, and quality standards.

Required Qualifications & Skills:

Diploma or Degree in Automobile/Mechanical Engineering (preferred). Minimum

7-10 years

of experience in automobile service operations, with at least

2-3 years

in a Service Manager role. Strong knowledge of 4-wheeler systems, diagnostics, and service procedures. Excellent communication, leadership, and problem-solving abilities. Customer-centric approach with focus on team motivation and performance.

Compensation:

Competitive salary package based on experience and industry standards.

How to Apply:

Interested candidates can share their updated resume at

[insert email/contact details]

or contact

9046224203

for more details.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹95,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund
Work Location: In person