: Deliver accurate and comprehensive information about a company's offerings to potential and existing customers.
Respond to Inquiries
: Answer customer questions, concerns, and requests in a prompt and professional manner via phone, email, chat, or social media.
Handle Complaints
: Resolve customer complaints and issues effectively and efficiently.
Process Orders & Transactions
: Handle customer orders, returns, refunds, and other financial transactions according to company procedures.
Maintain Records
: Keep detailed and accurate records of all customer interactions, transactions, and feedback in a customer relationship management (CRM) system.
Collaborate Internally
: Work with other teams and departments to resolve complex customer issues and ensure overall customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹32,170.18 - ₹43,525.43 per month
Benefits:
Health insurance
Work Location: In person
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