Job Description

We are looking for an experienced and responsible

Service Incharge

to manage daily service operations, coordinate technicians, communicate with customers, and ensure smooth and timely service delivery.

Key Responsibilities

Manage day-to-day service department operations Assign tasks to technicians and monitor performance Handle customer calls, complaints, and service scheduling Ensure timely completion of installation, repair, and maintenance jobs Maintain service reports, documentation, and job cards Check spare parts availability and coordinate with stores Train and guide service technicians Ensure adherence to safety and company standards Provide weekly and monthly service performance reports to management
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Qualifications & Skills

Any Graduation / Diploma(mechanical) Minimum

3-5 years

experience in service coordination or service management (Refrigeration/HVAC preferred) Strong communication and customer-handling skills Ability to manage teams and work under pressure Basic computer knowledge (MS Excel, Service CRM preferred) Technical understanding of refrigeration systems is an added advantage
Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Food provided Leave encashment Provident Fund
Work Location: In person