Service Head

Year    Hisar, HR, IN, India

Job Description

Service Head - YBK Industries Private Limited (Syrex Batteries)



Location:

Hisar, Haryana

Salary:

?60,000 - ?85,000 per month

Job Type:

Full-Time, Permanent

About Us



YBK Industries, under the brand name

Syrex Batteries

, is a leading manufacturer of automotive, inverter, and industrial batteries. With a strong dealer and distributor network, we are committed to delivering high-quality products and reliable after-sales service across India.



We are seeking an experienced

Service Head

to lead our after-sales operations. The ideal candidate will oversee service teams, ensure customer satisfaction, and drive excellence in warranty and complaint resolution. This role requires a mix of technical knowledge, leadership, and customer focus.

Key Responsibilities



Lead and manage the company's

service department

across Hisar & surrounding regions. Develop and implement

after-sales service strategies, SOPs, and warranty policies

. Monitor

service KPIs

: turnaround time, customer satisfaction, repeat complaint ratio. Handle

customer escalations

and ensure quick resolution. Conduct

dealer training programs, service audits, and field visits

. Work closely with

production/R&D teams

to resolve product-related issues. Plan

service camps, AMC (Annual Maintenance Contract), and extended warranty programs

. Prepare regular

service performance reports

for management.

Requirements



8-12 years of service management experience

in batteries, inverters, automotive, or electrical products. Strong technical knowledge of

lead-acid and inverter batteries

. Excellent leadership, communication, and problem-solving skills. Degree/Diploma in Electrical/Mechanical Engineering preferred. Willingness to travel for service audits and dealer support.

What We Offer



Salary package:

?60,000 - ?85,000 per month

. Performance-based incentives & bonuses. Travel allowance + mobile expenses. Career growth opportunities in a rapidly expanding battery brand.

How to Apply:

Send your CV to

hr.thewythcorporation@gmail.com

with the subject line Application for Service Head - Syrex Batteries (Hisar)

Contact:

+91 9896797855

Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹85,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4296176
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hisar, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year