Extending courteous reception to customers
Establish the complaints in the vehicle after a road test
Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
Ensure vehicle is delivered to the satisfaction of the customer
Collect post service feedback and carry out any corrective measures if Required
Advance service booking based on existing workshop load and available Resources
Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle
Inform the customer on the 'value added services' available through the workshop
Required Experience and Qualifications
- 2+ Year experienced in Automotive Service Advisor role.
- Qualification: Diploma in Automobile / Mechanical or ITI
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Benefits:
Commuter assistance
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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