Job Description

1. Installation & Commissioning

Install and set up laboratory equipment (e.g., centrifuges, microscopes, incubators, spectrophotometers, Ultrapure Water purification systems, analyzers). Perform system validation, calibration, and functional testing after installation. Train users on operation, safety, and basic maintenance.

2. Preventive & Corrective Maintenance

Conduct scheduled preventive maintenance (PM) as per manufacturer guidelines. Troubleshoot and repair equipment breakdowns to minimize lab downtime. Replace components, assemblies, and consumables as required.

3. Calibration & Quality Compliance

Perform calibration and verification of instruments to ensure accuracy. Maintain compliance with ISO, NABL, GMP/GLP, or other regulatory standards. Prepare calibration certificates and quality assurance documentation.

4. Technical Support

Provide on-site and remote technical assistance to customers. Guide users in resolving common operational issues. Escalate complex technical issues to senior engineers or OEM support when necessary.

5. Documentation & Reporting

Prepare detailed service reports, visit logs, and maintenance records. Maintain spare-parts inventory and track equipment service history.

6. Customer Interaction & Training

Communicate clearly with lab staff, researchers, and facility managers. Provide training sessions on usage, safety compliance, and routine care. Build strong customer relationships to ensure satisfaction and repeat business.

7. Safety & Compliance

Follow all laboratory safety protocols and equipment handling guidelines. Ensure compliance with company policies and regulatory standards. Identify and report potential hazards or safety risks promptly.

Required Qualifications

Diploma/Degree in Electronics, Electrical, Biomedical, Instrumentation, or Mechanical Engineering. 1-5 years of experience servicing laboratory/analytical/medical instruments (freshers may be considered for junior roles). Strong troubleshooting abilities and familiarity with lab equipment technologies. Proficiency in reading technical diagrams, manuals, and electrical schematics. Basic knowledge of calibration tools and measurement principles.

Preferred Skills

Experience with OEM equipment such as Thermo Fisher, Agilent, Waters, Shimadzu, Eppendorf, etc. Understanding of GLP/GMP, NABL/ISO lab practices. Knowledge of PLC-based or microprocessor-based instruments. Strong interpersonal, communication, and customer-service skills. Ability to work independently, manage schedules, and handle field travel.

Work Environment

Frequent visits to research labs, hospitals, pharma QC labs, universities, and testing facilities. Hands-on work involving delicate instruments, electrical components, and precision tools. Travel required based on service calls; occasional emergency breakdown visits.
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Paid time off
Work Location: In person