A Service Executive is a professional responsible for handling customer service, resolving issues, maintaining customer relationships, and ensuring that customers receive smooth and satisfactory service from the company.
Service Executive -
Designation: Service Executive
Department: Service / Customer Support
Key Responsibilities
Handle customer queries and complaints professionally.
Coordinate with internal teams to resolve service issues.
Maintain customer records and service reports.
Ensure timely service delivery and customer satisfaction.
Follow up with customers to ensure issues are resolved.
Provide product/service information when required.
Prepare daily/weekly service performance reports.
Skills Required
Good communication skills
Problem-solving ability
Basic computer knowledge (MS Office)
Customer handling skills
Positive attitude and teamwork
Qualification
Graduate/B.Com
Experience: Fresher or experienced
Job Types: Full-time, Permanent
Pay: ?11,500.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Ability to commute/relocate:
Birgaon, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Accounts: 1 year (Preferred)
Willingness to travel:
25% (Preferred)
Work Location: In person
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