Job Description

> Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.


> Regular review of expiry of warranty & contracts, achieve and improve, warranty conversion & AMC Retention for achieving Booking, Billing & Profitability targets

>Ensure timely submission of Invoices to customer, review Outstanding, follow up with Customer, timely collection and adjustments, maintain & reduce DBO as per target.

>To drive customer engagement and high CSI, building strong relationship with customers by ensuring timely maintenance and addressing the concerns pro-actively

>Maintain Customer i-base hygiene and regularly update end user data in system, timely submission of Proposals to Customers as per SOP, coordinate with CBO for the timely booking of Customer Orders and activation

>Developing and maintaining Channel infrastructure as per Revenue plan, regular visits to Channel to ensure high level of engagement and alignment with organization objective, ensure adequate resource support to the channel, prepare monthly Sales forecast to achieve committed Revenue generation, Yearly plan to all Channel partners and monitoring the same on monthly basis.

>Timely validation and processing of Work Orders. Ensure timely submission & processing of Invoices of Channel Partners & other claims settlement.

>Track competitors activities, keep self updated with latest technology and market developments. Identify development needs of Channel Partners and co-ordinate to impart the same

Short Info

Posted: 2 day(s) ago
Location: Ahmedabad
Qualifications: B.E / B. Tech
Experience: 5 Years - 0 Months To 10 Years - 0 Months