Job Description

2. Role: Service Engineers

Industry: Cement / Heavy Industrial Equipment

Experience: Minimum 5 years in field service, maintenance, or technical support

We are hiring skilled and dedicated Service Engineers to contribute to our after-sales service, customer satisfaction, and on-site technical support. The ideal candidates will be responsible for installation supervision, troubleshooting, and maintenance of our bulk material handling chains at cement and heavy industry sites.

- Service Engineer

Provide on-site installation, commissioning, and servicing of bulk material handling chains

Respond to breakdown calls and troubleshoot mechanical issues at client locations

Conduct preventive maintenance and health checkups of installed equipment

Coordinate with client maintenance teams and ensure smooth operation of products

Prepare detailed service reports and feedback documentation after each visit

Assist in technical training and product demos at client sites when required

Maintain proper records of tools, service spares, and site activities

Follow all safety standards and protocols during site visits and operations

Escalate unresolved issues to the Service HOD or technical team for guidance

Support warranty claim inspections and AMC service activities

Build and maintain strong customer relationships through timely service and communication

Travel frequently to client sites (regional, national, or international as required)

Job Type: Permanent

Pay: ?20,000.00 - ?50,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Willingness to travel:

50% (Preferred)
Work Location: In person