to join our global field operations team. This role is critical for ensuring the performance and reliability of high-temperature imaging systems in demanding industrial environments. You will be responsible for the full lifecycle of the product at client sites--from initial demonstration and installation to commissioning and long-term maintenance.
Travel Requirement:
70% - 80% (Domestic India & International - frequent travel to steel plants, cement kilns, and glass factories).
Key Responsibilities
1. Installation & Commissioning
Supervise and execute the mechanical and electrical installation of furnace camera systems, including cooling jackets, retraction units, and pneumatic/hydraulic lines.
Configure networking and software interfaces to ensure real-time video feeds reach control rooms.
Perform system calibration to ensure accurate imaging and temperature sensing in high-heat zones.
2. Service & Maintenance
Conduct routine preventive maintenance and emergency troubleshooting of camera systems.
Diagnose issues related to lens fouling, cooling failures, or electronic degradation caused by extreme thermal environments.
Manage spare parts inventory for your assigned region/projects.
3. Product Demonstration & Sales Support
Conduct technical demonstrations for prospective clients to showcase image clarity, software features, and system durability.
Assist the sales team by providing technical feasibility assessments of furnace tapping points and installation sites.
4. Training & Documentation
Train plant operators on camera software and maintenance teams on basic cleaning and safety procedures.
Prepare comprehensive Site Acceptance Test (SAT) reports and service logs.
Candidate Profile
Technical Requirements
Education:
Degree or Diploma in Electronics, Instrumentation, Electrical, or Mechatronics Engineering.
Experience:
2-5 years in industrial service, preferably with CCTV, thermal imaging, or instrumentation in heavy industries (Steel, Cement, Power).
Skills:
Knowledge of
industrial networking
(TCP/IP, Fiber Optics).
+ Understanding of
cooling systems
(water/air) and pneumatic actuators.
+ Ability to work comfortably at heights and in hot/dusty industrial environments.
Soft Skills & Logistics
Mobility:
Must possess a valid Passport and be willing to travel at short notice for extended periods.
Communication:
Strong presentation skills for product demonstrations; fluent in English and Hindi.
*
Safety Mindset:
Strict adherence to industrial safety protocols (PPE, Lock-out/Tag-out).
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